Frequently Asked Questions

Get detailed answers about our Kundli generator, accuracy, systems, and features. Everything you need to know about our Swiss Ephemeris powered astrology platform.

Why are my Rashi and house assignments different here compared to the natal chart made by our family astrologer?

There are several factors that can cause differences in astrological calculations:

  • Ayanamsa System: We use the Lahiri Ayanamsa, which is the most widely accepted system in Vedic astrology. Different astrologers may use different ayanamsa systems (like Raman, KP, etc.).
  • Ephemeris Data: We use Swiss Ephemeris, the most accurate astronomical data available. Some traditional astrologers might use older calculation methods.
  • Birth Time Precision: Even a 4-minute difference in birth time can change your ascendant (Lagna), affecting house placements.
  • House System: We use the traditional Equal House system, while some astrologers might use Placidus or other house division methods.

Our calculations are mathematically precise and verified against astronomical data, ensuring maximum accuracy for your chart.

Whose prediction is more accurate? How precise are your calculations?

Our system provides unparalleled mathematical precision for several reasons:

  • Swiss Ephemeris Accuracy: We use Swiss Ephemeris data, accurate to 0.001 arcseconds - the same standard used by NASA and astronomical observatories worldwide.
  • Consistent Calculations: Unlike manual calculations that can have human error, our automated system ensures 100% consistency every time.
  • Real-time Updates: Our database is updated with the latest astronomical data and corrections.
  • Validated Algorithms: Our calculations are verified against multiple astronomical sources and tested extensively.

While interpretation may vary between astrologers, our foundational calculations provide the most accurate starting point for any astrological analysis.

Which system does the Kundli generator use?

Our Kundli generator uses the most authentic and accurate systems available:

  • Lahiri Ayanamsa - The official ayanamsa recognized by the Government of India and most widely used in Vedic astrology
  • Swiss Ephemeris - The world's most accurate planetary position database, used by professional astronomers and astrologers globally
  • Traditional Vedic Methods: Equal house system with authentic Vedic calculation principles
  • Precision Range: Accurate calculations from 1900 to 2100 CE

This combination ensures that your Kundli reflects the true astronomical positions at the time of your birth with scientific precision.

Are there any limitations in the free trial?

Our free trial is quite generous and includes:

  • 2 Full-Length Reports - Complete detailed Kundli analysis with all features
  • Basic Chart Generation: Unlimited basic chart viewing
  • Planetary Positions: Access to all planetary calculations
  • House Analysis: Complete house placement information

Paid Subscription Benefits:

  • Unlimited Reports - Generate as many detailed reports as needed
  • Advanced Features - Transit analysis, compatibility reports, and more
  • Priority Support - Dedicated customer service
  • PDF Downloads - Save and print your reports

Can I use these reports commercially?

Yes, absolutely! You have full rights to use our reports commercially.

  • Full Commercial License - Use reports for your astrology practice or business
  • Client Services: Generate reports for your clients without restrictions
  • Consulting Business: Incorporate our reports into your professional consultations
  • Educational Use: Use for teaching or training purposes
  • Personal Branding: You can present the reports as part of your professional services

We believe in empowering astrologers and practitioners with the tools they need to serve their clients effectively.

Is my data safe? How do you protect my personal information?

Your privacy and data security are our top priorities. We implement multiple layers of protection:

  • End-to-End Encryption - All your personal data is encrypted using industry-standard protocols
  • Secure Dashboard Access: Only you can access your information through your personal dashboard
  • No Data Sharing: We never sell, share, or distribute your personal information to third parties
  • Secure Servers: Data stored on protected servers with regular security updates
  • Privacy Controls: You have full control over your data and can delete it anytime

Your birth details, reports, and personal information remain completely confidential and accessible only through your secure account.

Is there customer support available?

We offer comprehensive customer support based on your subscription level:

  • 1 Year Subscription Customers - Full priority customer support included
  • Support Channels: Email, chat, and technical assistance
  • Response Time: 24-48 hours for all queries
  • Technical Help: Assistance with report interpretation and platform usage
  • Account Management: Help with subscription, billing, and account issues

Free Trial Users: Basic support through our FAQ section and community forums. For personalized assistance, consider upgrading to our annual subscription.

Our support team consists of both technical experts and astrology consultants to help you get the most from our platform.

Still Have Questions?

Can't find the answer you're looking for? Our knowledgeable support team is here to help you with any questions about our Kundli generator, features, or subscription plans.

Start Your Free Trial